Documents Available For Download

Glossary of Legal Terms (PDF)
State Collection Laws (PDF)
Impact of Bad Debt Write-Offs On Sales (PDF)

Useful Links

Credit & Collections Worlds
CLLA
ACA INTERNATIONAL
INTERNATIONAL CUSTOMER MANAGEMENT INSTITUTE
INSIDEARM
AMERICAN BAR ASSOCIATION
AMERICAN MANAGEMENT ASSOCIATION
AMERICAN PAYROLL ASSOCIATION
THE COMPLETE GUIDE TO CREDIT AND COLLECTION LAW -2006
FEDERAL FAIR DEBT COLLECTION PRACTICES ACT
UNIFORM COMMERCIAL CODES ARTICLES 1-9
FAIR CREDIT REPORTING ACT
BANKRUPTCY COURTS
BUREAU OF NATIONAL AFFAIRS
DEBT BUYERS’ ASSOCIATION