WCS, Since 1983 - A Company You Can Trust
WCS now brings that same level of expertise to background check services.
With our easy to use software and our unrivaled data/service partners, you can be rest assured of 100% FCRA compliancy, while experiencing client service excellence that you have come to know and trust from WCS since 1983.
When you’ve found the right candidate for the job, you’ll need to verify and confirm their information. WCS’ full suite of compliant screening services lets you verify candidate backgrounds effortless and efficiently. WCS can help you make the best hiring decisions for your employment needs.
This is used as a “safety net” search. This is a database composed of criminal records purchased from private data sources and other criminal record sources. This search is only useful for identifying potential cases related to the applicant. If records are found with this database, we will verify the case at the county level to confirm the details of the records, as required by the Fair Credit Reporting Act.
- National Criminal Search – Includes all available counties in all available states.
- National Sexual Offender Registry Search – Includes all offenders currently registered.
- Using the SSN of your applicant, we provide a history of previous addresses, dates of birth, and names for every person associated with that SSN.
- We search any alias names that come back on the SSN Search through the Criminal Database.
All verifications are performed by our in-house team of research analysts. Additional access fees may apply. Fee is per verification.
- Education Verification verifies dates of attendance, areas of study, and degrees obtained.
- Employment Verification verifies dates of employment, position, salary, reason for leaving, and recommendations.
- Personal Reference Verification verifies and obtains vital information about personality, general reputation in the community, and overall character.
- Professional License Verification verifies professional licensure and standing.
MVR is a report provided of by the State of a person’s driving record. The report will display citations, arrests, suspensions, and revocations. Results are instant in most states. Each state has an access fee in addition to the WCS search fee. MVR state access fee guide is subject to change and is available upon request.
Where available, Statewide criminal searches can be performed through online repositories or county courthouses using the applicant’s name and DOB. These searches include the criminal information from all counties that report the State’s centralized database. Additional state access fees may apply.
County Criminal searches are performed at the courthouse using the applicant’s name and DOB. County searches provide the most up-to-date and accurate information available. These searches will typically disclose the type of offense, description, case number, and disposition. Additional court access fees may apply.
Federal records search is performed by using the applicant’s name. This search will provide criminal information on federal offenses such as drug or arms trafficking, identity theft, mail fraud kidnapping or crimes that occur on federal property like national parks and Indian reservations. Search includes all federal districts.
Full credit report from a national credit bureau including SSN. This report constitutes a soft credit inquiry and is provided in strict compliance with the FCRA. Use is restricted to employment purposes only.
5 Panel * – Amphetamines, Cocaine, Cannabinoids, Opiates, and Phencyclidine (PCP)
9 Panel * – Amphetamines, Cocaine, Cannabinoids, Opiates, Phencyclidine (PCP), Barbiturates, Benzodiazepines, Propoxyphene, and Methadone.
10 Panel * – Amphetamines, Cocaine, Cannabinoids, Opiates, Phencyclidine (PCP), Barbiturates, Benzodiazepines, Propoxyphene, Methadone, and Methaqualone
* Additional fees may apply for rescheduling
WCS works efficiently: Our average turnaround time is less than two days – one of the fastest in the industry.
Our software is intuitive: WCS keep things simple. Our paperless process is easy to follow and requires only a name and email address.
WCS provide best-in-class support: No matter what questions you have, our experienced, U.S.-based support staff can help. WCS’s staff knows background screenings inside and out.
Accuracy always comes first: During our process, our staff uses a unique custom search, and an actual person adjudicates every record. WCS places an emphasis on being accurate and compliant with every search.
Price match guarantee: WCS will not let price stand in the way of partnering with you.
Relationships that are top in the industry: Our data / support partners have consistently been ranked No. 1 in the industry, but WCS wants you to be extra confident in your decision to work with us. That’s why WCS invite you to test our services for free and compare us side-by-side with a competitor.
WCS is widely integrated: Not only does data / support partners have a fully documented API; it is also able to integrate with 8,500 applicant tracking systems and proprietary systems.
The cost of a background check can vary based on the depth of the background check. WCS recommends a comprehensive background check that includes searches at the county, state, and federal level.
An average 1.8 day turnaround time.
Yes, in order to be compliant under the FCRA, all applicants will need to sign an authorization and consent form. We make it quite simple for the applicant with our easy-to-use, 100% FCRA compliant tool.
In the hiring process, adverse action means a company is considering not hiring the applicant or that they may withdraw an offer. Usually, this is based on an adverse report on a consumer report or background check. Our software assures 100% FCRA compliant background checks.
We have various avenues to contact support:
Contact us today!
Yes, our network is massive with 10,000+ collection sites across the country.
WCS offers a very collective and comprehensive suite of background screening services, including criminal background checks, MVR checks, education and employment verifications, drug testing, and much, much more.
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Yes, through our service/data partners WCS integrates with a growing number of ATS and HRIS platforms. To see a list of our partners, contact us today!
WCS makes ordering a background check super simple with our easy-to-use, 100% FCRA compliant software.
We look forward to helping you put together a comprehensive background screening package that will fit the needs of your organization.
You can contact our amazing support team by phone at 800-652-4445, or by emailing us at email@example.com
Our human resource friendly, easy e-signature process provides you a quick option for ordering background checks. All that is required is the applicant’s name and email address. That’s it!
A customized email invitation is sent to the applicant explaining the whole screening process. The applicant then clicks a link that enables him/her to electronically sign a 50-state compliant disclosure and authorization form consenting to the screening. A summary of the applicant’s rights under the FCRA is provided to the applicant and best of all, the applicant enters all of their own information relevant to the screening report you are requesting on that candidate.
This dramatically reduces the time that you have to spend facilitating background screening. It also reduces errors by as much as 15% because the applicant is entering in their own data. In addition, the process provides an extra layer of liability protection for you against age discrimination and other equal employment lawsuits because we are collecting the sensitive information from the candidate directly.
You could be unable to login for a variety of reasons. As a security measure all password in our system need to be changed every 90 days to ensure our site’s security, and to protect the personal information of your applicants.
If you are having trouble logging in or If you want to make changes to your account/user information and/or settings, reach out to our support team at firstname.lastname@example.org or via phone 800-652-4445.
Please send an email to email@example.com. This way we can research the problem and advise you as quickly as possible.
If caught quickly enough, the support team has the ability to change the information prior to any searches being completed. If searches has already been completed, we will still be able to change the information, but additional fees may be incurred depending on the searches needing to be re-run.
As long as mistakes are caught within thirty days of running the initial report, a new report will not need to be ordered. Our support team can make adjustments on a report up to thirty days after it was completed. After thirty days, a new order will need to be submitted.
A “refusal to test” drug screening result occurs when an applicant enters the drug screening premises, is scanned into their system (through their donor pass), and leaves the building without providing a sufficient sample.
In many cases, applicants will perform the drug test as normal, but the sample is not sufficient in volume. The drug screening clinic is required to provide the applicant water and allow them to stick around until they have the ability to provide another sample; if the applicant declines this offer and chooses to leave, this is a “refusal to test”. A drug screening result is also considered a “refusal to test” if the applicant leaves the building to do something as simple as taking a personal phone call, so be sure to alert your applicants to remain in the drug screening facility until the procedure is complete to avoid this from taking place.
If the applicant did not receive their donor pass, they can either call or e-mail the support team to obtain that information from us; the support team will happily re-send their donor pass as long as it has not expired.
If an applicant receives their donor pass and the location is too far away, or will otherwise not work for them, the applicant is welcome to either call or e-mail the support team to have that location changed. The support team typically schedules drug screenings near the workplace address or around the applicant’s home address (depending on our client’s preferences), but there are many instances in which the applicant would prefer a location closer to their current work address or in a completely different state because they’re away on personal business. As long as the donor pass has not expired, the support team is happy to make these adjustments and re-send a donor pass with a new location.
If the applicant allows their donor pass to expire (i.e. not taking the drug screening in the specified time frame), the support team has the ability to create a new one. However, the support team will not do this without our client’s permission. We follow the guidelines and specifications as put into place by our clientele.
In order to ensure security, we are required to reset your password after 90 days. We have recently implemented a multi-factor authentication (MFA) system that will send a code to either your e-mail address or text-enabled phone in order to verify you are the one accessing the account.
No, you do not. When using a new computer, the system will send a verification code. If you mark the box that says “remember this computer”, you will not be required to enter the code every time.