All clients will receive a password along with your client ID to access your accounts online and be able to generate custom formatted reports to either review or print.
After placement of your account(s), you will be promptly advised via email notice that the account has been entered into our system. If we should have questions regarding your placement, a representative of WCS will contact you via telephone to discuss further. WCS will keep your office apprised of all pertinent developments as they occur. All collections received on your behalf shall be reported to your office within twenty-four (24) hours after receipt thereof. A full accounting of all payments received will be made available to you three (3) weeks after deposit along with your funds.
These reports are available upon request. This report shows a listing of all pending matters, placement dates, amounts collected, and present status (prognosis).
A complete, computerized analysis of all claims placed with WCS can be provided to all of our clients. This report offers facts and figures that clients should be aware of, such as agency effectiveness, client costs (our fees), attorney data, uncollectible claim data, etc.
Our staff will utilize this service when it is pertinent that the client be immediately informed of a situation.
Clients that have any special needs or wants; WCS is able to accommodate any unique requirements that will assist you in managing your accounts placed for collections. Please contact us at firstname.lastname@example.org to inquire about any special reporting needs that your office may require.