Each section below will provide further guidance on the status of your account(s).

Also, when looking at your Status Report, you will see on the right side what WCS calls the “Recovery Sentiment”. This is a quick way to see if your account is likely to be collected and is reviewed and updated each time WCS’ staff works on your account(s).

A: Payment(s) made and/or recovery anticipated.

B: Positive outcome unclear; continuing efforts.

C: Non performing account: recovery unlikely.

As always WCS welcomes the opportunity to help your team. If you have additional account(s) that you would like to place, please click here

COLLECTIONS STATUS


ACTIVE DEBTOR	Account status being updated by management.
INITIAL PROMISES BEING MADE	Debtor asserting that payment will be made, working to extract additional details.
DEBTOR CONTACTED BUT STALLING	Debtor asserting reasons for non-action, working to extract additional details.
HOPEFUL OF AMICABLE RECOVERY	Debtor asserting that payment will be made, working to extract additional details.
DEBTOR IGNORING DEMANDS	Debtor has evaded contact by WCS and or has ignored all demands to date.
INITIAL PROGNOSIS: DIFFICULT RECOVERY	Debtor is either evading efforts for payment or has indicated that there is a dispute. Attempting to extract details.
ATTEMPTING TO LOCATE DEBTOR	Debtor vacated the location presented upon placement and a new location of business has yet to be identified
DEBTOR CLAIMS TO BE OOB	Debtor asserts they are no longer in business. Attempting to extract more details.
DEBTOR APPEARS TO BE OOB	Debtor seems that they are no longer in business. Attempting to located more details.
OOB; RECOVERY UNLIKELY	Debtor is no longer in business. Attempting to located more details for closing memo to Client.
HOLD PENDING CREDITOR ADVICE	Request was sent to Client for review.
DEBTOR EVADING DEMANDS; AMICABLE RECOVERY	Effectuating most stern demands upon the debtor entity in an attempt to change trajectory on account.
INITIAL EFFORTS TO CONTACT	Recent placement, collection staff effectuating initial recovery efforts.
MANAGER REVIEW	Management currently reviewing account.
NEGOTIATING REPAYMENT PLAN	Negotiations underway with debtor to formulate a repayment arrangement.
REPAYMENT PLAN PROCEEDING	Payment(s) received according to repayment arrangement.
PARTIAL PAYMENTS RECEIVED	Payment received by WCS or confirmed by Client.
CLARIFYING DISPUTE WITH DEBTOR	Navigating issues with the debtor’s dispute.
NEGOTIATING SETTLEMENT	Negotiating with debtor to extract the most beneficial settlement opportunity for Client.
DEBTOR CLAIMS PTC; VERIFYING	Debtor asserts that payment(s) will be made directly to Client or that payments have been sent to client. Attempting to verify with debtor.
DEBTOR DISPUTING ACCOUNT	Working to obtain detailing of debtor’s reasoning for non-payment.
RECENT PLACEMENT INITIAL EFFORTS	The first status that WCS sets in QT for a commercial account
NUMEROUS BROKEN PROMISES	Debtor is stalling by way of making false promises to either liquidate the account.
DEBTOR ALLEGES CASH FLOW PROBLEMS	Debtor has communicated that there is no dispute on file but due to a poor financial situation payment has not occurred.
DEBTOR DEALING w CLIENT	Client requested that the account be held pending further update.
30 DAY VALIDATION	Initial demands to Consumer Account.
EQUIPMENT READY FOR P/U	Debtor has communicated that either merchandise or equipment on hand is ready for return or a pick up. Communicating with client on next steps.
FREE DEMAND	Account is currently inside of Free Demand Period; pending client update.
FINAL DEMANDS BEING ISSUED	Account has not produced payment or sufficient traction. Management is reviewing and or working on account to determine if there can be a resolution in house or if the account is to be escalated to local counsel.
CONTACTING GUARANTOR	Account has a personal guarantor on file that WCs is either working to contact or is already communicating with.
HOLD PER CLIENTS REQUEST	Client requested that the account be held pending further update.
NUMEROUS MESSAGES LEFT FOR DEBTOR	Collection efforts are underway but as of yet debtor has been unresponsive to written, telephonic, and/or electronic collection demands.
LEGNTHY RECOVERY ANTICIPATED	Due to debtor’s current financial position an extended repayment agreement may be put in place.
NEGOTIATING REPAYMENT PLAN	A repayment agreement is being negotiated by WCS.
NEW	New Account
NSF PAYMENT ON FILE	Debtor has made payment to WCS but funds were not sufficient; attempting to reconcile with debtor.
GUARANTOR ON FILE; CORP CLOSED.	While the entity is no longer operational, the account has a personal guarantor on file.
POST DATED PAYMENT ON FILE	Debtor has made payment(s) to WCS for deposit at a later date.
PARTIAL PAYMENT(S) MADE	Debtor has made partial payment(s) to WCS.
DEBTOR PROMISING TO PAY	Debtor has communicated to WCS that payment arrangements will be made on the account.
DEBTOR PAYING TO CLIENT	Debtor has communicated to WCS that payment will be made directly to Client.
PAYING / PAID TO CLIENT	Debtor has communicated to WCS that payment will be made directly to Client.
RE ACTIVATE FILE	Account has been reopened after closure due to the request of Client
REQUESTED ADDITIONAL BACKUP	Additional, supporting documentation has been requested from client.
DEBTOR REQ TO RETURN MERCH	Debtor has communicated that either merchandise or equipment on hand is ready for either a return or a pick up. Communicating with client on next steps.
DEBTOR REFUSING TO PAY	Debtor not cooperating, WCS is attempting to isolate reasoning from debtor.
LEGAL REVIEW	WCS management is currently reviewing the account to determine if it merits escalation to local counsel.
DEBTOR ASSERTS FILING BK	WCS is working to determine if debtor’s assertions of a pending Bankruptcy is legitimate.


BALANCE IN FULL PAID	Account has been paid in full, either to Client directly or to WCS.
DEBTOR FILED CHAPTER 11	Bankruptcy Protection, collection efforts must stop. Refer to closing email from WCS.
DEBTOR FILED CHAPTER 13	Bankruptcy Protection, collection efforts must stop. Refer to closing per closing email from WCS.
DEBTOR FILED CHAPTER 7	Bankruptcy Protection, collection efforts must stop. Refer to closing email from WCS.
CANCELLED AND RETURNED	Account was returned back Client, per closing email from WCS.
CANCEL	The account was returned back Client, per closing email from WCS.
CANCEL PER CLIENT NO FEE	At Client request, account was returned, no collection fee applies.
SMALL BALANCE	Collection efforts did not result in a recovery; balance too small for legal escalation.
CANCEL LEGAL BY AGENCY	Account was returned back Client due to account not being suggested or approved for legal involvement or action by WCS.
LEGAL PER CLIENT	Legal account was returned back to Client, per request.
PARTIAL BALANCE PAID	Partial recovery was made by WCS; remaining balance too small for legal escalation.
PAID NON DISPUTED	Partial recovery was made by WCS; remaining balance is disputed, legal escalation not suggested per closing email from WCS.
BACK UP NOT PROVIDED	Legal account was returned to Client; WCS unable to continue efforts without sufficient supporting documentation.
CANCEL PER CLIENTS REQUEST	The account was returned back to your office per your explicit request.
DISPUTED UNSALVAGEABLE	Balance remained disputed, salvage unsuccessful, legal escalation not suggested per closing per closing email from WCS.
OUT OF BUSINESS (OOB)	Debtor entity no longer operational.
DEBTOR REFUSES TO PAY	Debtor refused to work towards any sort of resolution. Account not suggested or approved for legal escalation.
CANNOT LOCATE DEBTOR	Account was returned back to Client; WCS unable to locate the principal debtor and or debtor entity.
COURT COSTS IGNORED	Account was returned back to Client; WCS presented requirements to proceed with legal action but did receive a response from Client. Counsel was directed to retire file.
CLOSED DISPUTED	No recovery was made by WCS; balance disputed, legal escalation not suggested per closing per closing email from WCS.
DUPLICATE PLACEMENT	Account was returned to Client as an active duplicate exists or was previously closed.
CORP CLOSED-NO ASSETS	Debtor entity is closed, without assets to liquidate its’ liabilities to secured or non-secured creditors.
CORP SOLD ASSETS TO NEW OWNER	Debtor entity sold assets to another company. Purchasing entity not liable for the obligations of the debtor.
PAID DURING FREE DEMAND	Debtor paid balance to Client during Free Demand period: No collection fee due.
PAID PRIOR TO PLACEMENT	Client requested that the account be returned: No collection fee due.
ACCOUNT SETTLED IN FULL	Account has been paid per the agreed upon settlement parameters to Client or to WCS.
UNCOLLECTIBLE JUDGMENT	Counsel returned account as Judgment on file was not satisfied due to the absence any debtor assets.


COURT COSTS TO CREDITOR	WCS has presented requirements to proceed with legal action.
COUNSEL ISSUING DEMANDS	Local Counsel is attempting to communicate to the debtor.
SUIT FILED; ATTEMPTING SERVICE	Local court is attempting to formally notify the debtor of legal Clients legal action.
AWAITING DEFENDANTS ANSWER	Local court formally notified the debtor of legal action. Debtor has a statutory amount of time to respond to the Court.
DEBTOR SERVED WITH SUMMONS	Local court formally notified the debtor of the legal action.
AWAITING UPDATE FROM COUNSEL	WCS has requested an update from local counsel on status of account.
AGENCY FORWARDED ACCOUNT	WCS is currently awaiting acceptance of account from local counsel.
ESCALATED TO LOCAL COUNSEL	WCS is currently awaiting acceptance of account from local counsel.
ATTORNEY FILES COMPLAINT	Local Counsel has received the necessary documentation to file suit and has done so.
AFFIDAVIT TO BE COMPLETED	WCS has presented to Client an Affidavit to be completed and possibly notarized. Client is to refer to communication from WCS for further instructions.
INITIATE PROCESS OF SERVICE	Local court is attempting to formally notify the debtor of the legal action that was authorized by your office.
ASSET ONLY SALE: ENTITY CLOSED	Local counsel advises that the debtor entity was sold and there may exist and opportunity for a recovery due to a potential asset sale by the debtor or their agents.
ATTORNEY ASSIGNED	WCS is currently awaiting acceptance of account from local counsel.
ASSIGN ATTORNEY	WCS is currently awaiting acceptance of account from local counsel.
DEALING WITH DEBTORS ATTORNEY	Debtor has made it known they are being represented by counsel.
ATTORNEY VERIFIED ASSETS	Local Counsel has determined that the debtor has sufficient assets which may justify legal action or justify post judgment efforts.
AWAITING COUNSEL ADVISEMENT	WCS has requested an update from local counsel on status of account.
SUIT REQUIREMENTS SUBMITTED	WCS has presented requirements to Client in order to proceed with legal action.
BANKRUPTCY WATCH	The debtor or debtor’s lawyer has asserted that a Bankruptcy filing is forthcoming; working to extract details.
COURT COSTS SUBMITTED	WCS has presented requirements to Client in order to proceed with legal action.
ATTEMPTING SALVAGE	Local Counsel has determined that the debtor does not hold sufficient assets to justify legal action or justify post judgment efforts.
DEFAULT MOTION FILED	Debtor did not respond to Summons and Complaint with official response to the Local Court. Local Counsel currently requesting from the local court that judgment be approved by “default”
MOTION FOR JUDGMENT FILED	Debtor did not respond to Summons and Complaint with official response to the Local Court. Local Counsel currently requesting from the local court that judgment be approved by “default”
ATTORNEY SENDING DEMAND	Local Counsel is attempting to communicate to the debtor.
ATTORNEY DRAFTING COMPLAINT	Local Counsel preparing documentation to submit to Local Court for legal action.
DISPUTE ON FILE; CLIENT REVIEW	Client has been presented with additional information regarding the account once it has been escalated to local counsel.
DETERMINING VIABILITY FOR SUIT	Local Counsel is reviewing the account to decide if the account is a candidate for legal action.
EXECUTING ON JUDGMENT	Local Counsel is attempting to levy debtor bank accounts as a result of obtaining judgment from the Court.
FORWARDED TO LOCAL ATTORNEY	WCS is currently awaiting acceptance of account from local counsel.
JUDGEMENT OBTAINED	Court has decided in favor of Client for monies owed as outlined in the Summons and Complaint.
ACCOUNT IN HANDS OF LOCAL COUNSEL	WCS is currently awaiting acceptance of account from local counsel.
ESCALATED TO LOCAL COUNSEL	WCS is currently awaiting acceptance of account from local counsel.
SUIT NOT AUTHORIZED BY CLIENT	Local Counsel has been notified that legal action was not approved and that a salvage or settlement effort is to be commenced prior to account closure.
POST JUDGMENT EFFORTS	Local Counsel is attempting to secure recovery using a variety of legal measures. Client is to request or refer to detailed updates from WCS.
COURT COSTS SUBMITTED	WCS has presented requirements to proceed with legal action.
COUNSEL SEARCHING FOR ASSETS	Local Counsel is working to determine if the debtor holds sufficient assets to justify post judgment efforts.
SKIP TRACE FOR ASSETS	Local Counsel is working to determine if the debtor holds sufficient assets to justify post judgment efforts.
ATTORNEY ASSET SEARCH	Local Counsel is working to determine if the debtor holds sufficient assets to justify post judgment efforts.
ATTORNEY ACKNOWLEDGEMENT	WCS has received acceptance of account from local counsel.

As always WCS welcomes the opportunity to help your team. If you have additional account(s) that you would like to place, please click here