Williams, Charles & Scott, LTD - Established 1983
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COMPETITIVE INSTINCTS ARE BORN NOT MADE

In 1983 Stephen Weiss formed WCS to be an Agency of change for his clients. This change was against the status quo of 'cherry picking' accounts, of accepting any settlement offer, of closing files to cut losses only to the betterment of the agency. WCS's success through the years have been a result of hard work, expertise, and the realization that to be a great Agency, it must accept that it is competing against other collection specialists, creditors, utilities, and even payroll of the debtor entity for the same dollar. With today's economic downturn, this foundation of WCS's success has never been more relevant.

B2B RECOVERY SPECIALISTS

90% of WCS's workload is B2B. Our ongoing client relationships include top industry leaders, some of which have been clients for decades. We feel that our long term relationships stand due to our subject matter expertise, superior recovery performance, ethical standards, and customer centric approach. Client references are available upon request.

The mission of WCS is to continually expand and improve our services to exceed customer requirements and accommodate their evolving B2B receivables needs. WCS will accomplish our mission with integrity, diligence, and a synergistic approach that allows us to continue to be a distinctive leader in the media receivables niche, all the while effectuating professional and ethical recovery efforts on assigned debtor accounts. It is our duty as a commercial collections intermediary to be aware of the best methods of communication and negotiation, latest technology, and all applicable laws so we may apply them daily for the benefit of our customers.

What Makes Us Different

Strategy Over Volume

We compete on your behalf with strategy and persistence, not just calls and letters. Each file is worked case-by-case with subject-matter expertise and decisive action when needed.

Long-Term Client Relationships

We keep clients—some for decades—by pairing expert knowledge with ethical standards and measurable performance. Client references available upon request.

Licensed & Accredited

Licensed, bonded, insured, and long-standing members of the Commercial Collection Agency Association (CCAA). Our compliance record speaks to our commitment.

Technology & Transparency

Online access, custom reporting, and immediate payment notices—backed by a customer-centric culture that prizes clear communication and results.

Client Services & Support

Competitive Fees

100% contingency based with fee schedules specifically tailored to the media industry and commercial accounts.

Online Account Access

Password-protected portal access to view accounts online and generate custom formatted reports for review or print.

Payment Advices

Notification within 24 hours of payment receipt. Remittances sent 21 days after deposit. Offset or Gross billing available.

Email Updates

Personal email memos for up-to-the-minute status on major accounts, disputed matters, settlement offers, and repayment proposals.

Monthly Status Reports

Comprehensive automated monthly reports. Pertinent data on closed files stored on central servers, retrievable anytime.

Custom Reporting

Special reporting requirements accommodated with custom, one-off reports at no additional cost with minimal turnaround.

Specialized Services

Major Claim Service

Designated for claims greater than $25,000 with special low rates. Effective service requiring special handling by Senior Management.

Years of experience with high dollar situations ensure maximum cash recovery and regenerated profits for your company.

Forwarding Legal Services

WCS works with an International Network of attorneys specializing in creditor representation. Our data files enable us to select the right law firm to handle each case successfully.

Foreign Claims Service

Close ties with private investigators, international attorneys, consulates, and global business contacts knowledgeable in commercial collections.

Ability to collect in almost every country, convert any currency to U.S. Dollars, clear international checks, and reconcile international banking problems.

Free Demand Service

Advise your debtor that unless payment is received by the specified date, WCS will make immediate recovery efforts. Suggested 10-day period, but duration determined by your firm.

When paid within time frame: absolutely NO CHARGE.

Skip Tracing

Latest software and web-based technology to identify, locate, and contact debtors efficiently. We go beyond the debtor's façade at no extra charge on all accounts during all phases of recovery.

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Translated Demand Letters

Fully translated demand letters for Spanish speaking debtors. Additional language translation available via technology tools at our disposal.

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Ready to Partner with WCS?

Experience the difference that 40+ years of B2B collections expertise, ethical standards, and customer-centric service can make for your receivables.

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Williams, Charles & Scott, LTD

Serving businesses worldwide since 1983

Solutions

  • High-Balance Collections
  • Legal Collections
  • International Claims

Tools & Resources

  • Collectibility Estimator
  • ROI Calculators
  • Code of Ethics
  • State Collection Laws
  • Bad Check Notice Templates
  • Industry Glossary

Company

  • About WCS
  • Background Screening
  • Contact

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