Established in 1982, Williams, Charles & Scott LTD. - (WCS) is a global leader in both the Domestic and International Commercial Collections Industry, providing prompt, personal, and effective service. With a diversified clientele on both the Domestic and International level, we have established a track record of excellence in handling all types of Commercial accounts. We are also longstanding members of the American Collectors Association (ACA) and since 1987, are holders of the Certificate of Compliance from the agency section of the Commercial Law League of America.
We fully realize that debt collections is a people business. There are no computers attempting to do the job in lieu of our collection staff. Our goal is, however, to make use of the best in modern office and automated equipment to keep efficiencies and effectiveness of our communication with our debtors to a maximum while keeping clerical overhead to a minimum. This enables the staff at WCS to devote more time to our clients and their accounts, reports, and their unique needs.
We understand our roles in that we are “problem solvers”. Most of our debtor organizations find themselves in situations that they didn’t expect to be in. Through strategic demand letter employment and skilled negotiation tactics we are able to create the “traction” on delinquent accounts that other agencies can't.
FORWARDING / LEGAL
WCS utilizes a "Nationwide Network" of attorneys who specialize in creditor representation, thus enabling us to select the right law firm to successfully handle client accounts. Our data files on these attorneys enable us to select the right law firm to handle the particular case successfully. On significant accounts, where legal intervention is likely, we will request authorization to run additional pay-per-use reports. MAJOR CLAIM
This service is designated for claims greater than $25,000, we offer special low rates. It is an effective service designated for claims requiring special handling by Senior Management. On all substantial problem cases, if the full amount cannot be extracted immediately, we will advise you of the proposed "work out" arrangement for your acceptance. Attempts will always be made to secure "work-outs" with written guarantees, both corporate and personal. Our years of experience in the collection industry with high dollar situations insure you of maximum cash recovery and regenerated profits for your company. Please contact the executive staff at email@example.com to speak about your major claim matter or to request an endorsement of success from a number of our clients. FOREIGN CLAIMS
This is our specialty. From the Caribbean to Australia, throughout Europe and the Far East, we have amicably and expeditiously collected a vast majority of the claims in these areas. We have established close ties with private investigators, international attorneys, consulates, and other global business contacts that are knowledgeable in commercial collections and are available to handle even the most difficult cases when our efforts have been unsuccessful. With the wherewithal and knowledge attained from years and years of experience, we have the ability to collect in almost every country, convert almost any currency into U.S. Dollars, clear your international checks, and reconcile your international banking problems. FREE DEMAND
This service allows your firm to advise your debtor that unless their delinquent account is paid by the date specified, WCS will be instructed to make immediate recovery efforts for the amount due. While WCS suggests a 5-10 day dating, the duration of the Free Demand Period is solely determined by your firm. Professionals in the industry recognize that our Free Demand Service is a genuine money-saving service. When the account pays within the noted time frame, there is absolutely NO CHARGE to you. Literally millions of dollars were collected by our clients in the past without paying any fees to WCS. AUTOMATED LETTER
This service is especially designed for high volume, low dollar delinquencies. WCS has an effective 'dunning' service which will turn small receivables back into cash quickly. WCS is able to create a customized letter series either for smaller balance account batches or on a pre-collection basis at a nominal cost. SKIP TRACING
With the utilization of the latest in software and web based technology, WCS uses skip tracing to identify, locate, and contact debtors with efficiency and effectiveness. Believe it or not, companies actually conceal their business identity to avoid payment in case they run into financial troubles. WCS can locate your debtor through what we call Reverse Search Triangulation. This allows us to locate the debtor in innovative and industry leading, non-standard ways. This allows WCS to catch the debtor 'off guard' and make immediate inroads in recovering your debt. As a normal course of business, WCS will go beyond the debtor�s fa�ade and skip trace at no extra charge on all accounts placed. BATCH PLACEMENTS
Clients are able to send placements from an existing system to ours via our web portal or via various forms of media with minimal lag time at no additional cost to our clients. Please email firstname.lastname@example.org to discuss this time and money saving service. TRANSLATED DEMAND LETTERS
The success of our international recovery efforts are due to our ability to respond to our clients' needs. Additionally, we utilize fully translated demand letters to recover your funds from Spanish speaking debtors when needed. ADDITIONAL SERVICES
WCS uses the latest in technology solutions to create payment opportunities which accelerate liquidation of your debtor account. These technology solutions allow the staff at WCS to recover your debts via a "checks by phone," one time payments, via overnight courier, wire transfer, as well as automatic withdrawals for weekly, bi-weekly, monthly, or quarterly payments. The following is a growing list of additional payment tools that WCS employs for every client.
1. CHECK BY PHONE PROCESSING
2. CREDIT CARD PROCESSING
3. INTERNATIONAL / DOMESTIC WIRE
4. OVERNIGHT COURIER EXPRESS
5. CHECK VERIFICATION
6. ELECTRONIC NSF RESUBMISSION